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by ProblemsolvedAU

Privacy Policy for Problem Solved

Introduction

This Privacy Policy outlines the rules and practices that Problem Solved (“we,” “us,” or “our”) adheres to when dealing with personal information collected from individuals during the course of our business. We comply with the United States privacy laws and regulations. Personal information refers to any information about you where your identity is apparent, or can reasonably be ascertained. This may include sensitive information as defined below. Sensitive Information refers to information or an opinion about a person’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, sexual preferences, health or medical information, or criminal records. This policy applies to personal information collected directly from you when you contact us, access our website at Problem Solved, or make an inquiry or agree to receive digital marketing services provided by us. We may update this policy from time to time. Please check back regularly for any changes.

Collection of Personal Information

We collect personal information about you at different times, such as:
  • Your name
  • Address
  • Telephone number
  • Email address
  • Financial information for payment processing

Non-personally identifying information may also be logged for statistical purposes and for marketing and advertising to you, including:

  • Server address
  • Top-level domain name
  • Date and time of visit
  • Pages accessed
  • Documents downloaded
  • Referring site
  • Type of browser

We do not assume any responsibility for the privacy or security practices of any other websites you may be able to access through our site.

Use of Personal Information

We do not assume any responsibility for the privacy or security practices of any other websites you may be able to access through our site.

  • Sales and technical support
  • Billing and credit control
  • Product upgrades and information
  • Renewal notices
  • Maintenance notices
  • System changes

We may also use your personal information for related purposes such as:

  • Market research
  • Customer surveys
  • Monitoring and addressing complaints and feedback
  • Billing for services

Disclosure of Personal Information

We will not disclose any personal information without your express consent, except:

  • If required by law
  • To contractors providing payment processing services who comply with our privacy and security policies

We do not allow third-party access to the site for processing data but do use third-party services for payment processing.

Security of Your Personal Information

  • We maintain our data in a controlled, secure environment.
  • We take reasonable steps to ensure your information is protected from unauthorized access.
  • We are not responsible for any third-party access to personal information due to:
  • Interception while in transit over the internet
  • Spyware or viruses on your device

User Rights

Users have the right to:

  • Access their personal information
  • Rectify their personal information
  • Erase their personal information
  • Object to the processing of their personal information
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